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Crystal Keepsake Jewelry Box
If your item arrives damaged, defective, incorrect, or materially different from the product description, please contact us within 30 days of deliveryat support@olfiastudio.com.
Please include your order number, the email address used to place the order, clear photos or videos showing the issue, and a brief explanation of the problem.
If approved, we may offer a replacement, refund, or return instructions depending on the issue.
This policy does not cover change of mind, personal preference, or no longer needing the item.
Processing Time:
Please allow 1 to 2 business days for order verification, quality inspection, packaging, and carrier handoff.
Estimated Shipping Time After Processing:
United States: 5 to 9 business days
Japan and South Korea: 5 to 8 business days
Other supported destinations: delivery time may vary depending on destination, carrier availability, customs procedures, and local delivery conditions.
Shipping Cost:
Free Standard Shipping is available for supported destinations at checkout.
Order Tracking:
Once your order has shipped, you will receive a shipping confirmation email with tracking information when tracking is available. Please allow 1 to 3 business days for tracking updates to appear after shipment confirmation.
Delivery timeframes are estimates only and are not guaranteed.
Frequently Asked Questions
It helps remove everyday surface stains caused by coffee, tea, food, and other daily habits. With consistent brushing, teeth may look cleaner and brighter over time.
Results vary depending on your teeth, the type of staining, and how consistently you use it. Some users may notice a cleaner, brighter appearance within the first few weeks of regular brushing.
Yes, it is designed for regular oral care. Brush twice daily for about two minutes, or follow the directions printed on the product packaging.
Sensitivity can vary from person to person. Start with a small amount and reduce use if you experience discomfort. Stop using the toothpaste and speak with a dentist if sensitivity or irritation continues.